Home/How It Works
No surprises, start to finish
Four steps from the first call to picking up your keys. You approve the price before any work happens.
1
Book Your Appointment
Call us or use the form. A real person confirms your time, usually within the hour.
Same day slots most mornings
Tell us what the car is doing, in your own words
After hours key drop if the timing is tight
2
We Diagnose and Send a Written Estimate
We inspect the car, confirm the fault, and write down the price before anything is touched.
Photos of what we found, sent to your phone
Parts and labor listed separately
Options at different price points when they exist
3
You Approve the Work
Nothing happens until you say go. If the price changes, we call again.
Approve everything, part of it, or none of it
We rank what needs fixing now and what can wait
Questions are welcome, take your time
4
Pick Up Your Vehicle
We call when the car is ready and walk you through what we did.
Old parts available if you want to see them
24 month, 24,000 mile nationwide warranty
A record of the work kept on file for next time
What to bring
Your registration and proof of insurance, required for state inspections.
All keys and fobs you have for the vehicle.
Any past estimates or invoices from other shops.
Notes about when the problem happens. Cold starts, highway speed, braking.
How long it takes
Oil changeAbout 30 minutes
State inspectionAbout 20 minutes
Brake job, one axleSame day
DiagnosticsSame day, most cases
Suspension or transmission workUsually one day
Cannot wait around? Use the after hours key drop. Leave the car anytime and we will call you in the morning.
Start with a written estimate
Book a time that works for you. We will confirm within one business hour.